The Animal Emergency Clinic of Rockford (AEC) is committed to you and your pet. Our mission is to provide top-quality emergency care for your sick or injured pet.
To achieve this goal, we pledge to:
-Provide a friendly, safe and comfortable environment for our clients and their pets.
-Attend to your pet quickly and address life-threatening situations promptly and professionally.
-Maintain the highest medical and ethical standards.
-Provide the best quality of care.
Our 2 Surgery rooms are designed as double table rooms for extra space. Electrocautery, Bair Hugger thermal warming system, suction, anesthetic waste gas scavenger system and state of the art anesthesia monitoring make for the safest anesthesia process for both patients and staff.
The Treatment room is large with 4 procedure tables to allow efficiency for procedures and examination. Each table has access for oxygen, suction and anesthetic waste gas. The treatment area is designed so that veterinarians can easily see the patients and also for the veterinary technicians to monitor patients and provide critical care easily. With this design all patients can be observed at all times due to close proximity to staff.
On-site Laboratory is complete with ability to test for serum chemistries, electrolytes, CBC, tick borne screening, assessment of pancreas, heart with ProBNP, viral testing such as FeLV, FIV and canine parvo virus, parasite screening for Giardia, and heart worm screening. We have 2 microscopes one of which has a camera for recording abnormal images if needed and training of staff. The microscopic examination of blood smears, aspirate cytology, fluid cytology, and stool provide rapid assessment for many causes of disease to help speed treatment and recovery.
The large lobby will allow for up to 3 receptionists to help make phone wait time as short as possible and making the check in and out process easy. The lobby is large enough that when COVID metrics allow, we will be able to have clients in the building and still keep social distancing.
The comfort room is a quiet private space to visit with your pet. This room has a private exit so when owner’s leave they do not need to walk through the waiting room.
Consultation room is a large room for veterinarian to be able to discuss case, show radiograph images and allow the personal care we want to provide our patients pet parents.
6 exam rooms allow for us to move through cases more quickly. We often have 3 doctors working at one time and the combination of this increased number of exam rooms and the consultation room are hoped to shorten our wait times. This also allows owners to stay at the clinic while their pet is having diagnostics or procedures as space allows, however, we still recommend owners that live close go home if the wait will be long or if diagnostics are expected to take a longer time. This will allow them to relax at home rather than waiting at the clinic.
17 dog runs allow for having more space to be able to care for more patients. The outdoor walking area has a 6 foot fence for security and safety of our canine patients. The turf grass from Forever Lawn will help to keep the pets clean and can be sterilized with disinfectant.
The Isolation ward is large, has 2 runs and 4 cages. This room has negative pressure system to help evacuate airborne infectious disease. The ward has an incubator for heat support and oxygen delivery, camera monitor so that even isolation pets are monitored 24-7.
Laundry room is second to none. We have 2 large commercial washers and 3 commercial dryers so that we can provide clean towels, blankets, and comforters to our patients. The new larger washers allow for more easily washing and drying large comforters which help to provide a more comfortable hospital stay.
This clinic is designed to provide information and care after normal business hours. Our hospital has state-of-the-art on-site laboratory, digital radiology, ultrasound and surgical services available with the ability to provide both urgent care and critical care needs for the pets of the greater Rockford area.
The veterinarians of 19 local veterinary hospitals are shareholders in the AEC and all provide input to the management and medical philosophies of our clinic. We encourage our clients to discuss their experiences at the AEC with their primary veterinarian to provide important feedback that helps to improve our services.
In a truly life-threatening situation, minutes may make the difference between life and death. To expedite appropriate care, please call prior to leaving or en route if possible so that we can set up if needed.